Sony · Ballard & West Seattle
Sony WF-1000XM5 Repair
Walk in or book online. Same-day repairs, free diagnostics, 90-Day warranty.

Repair services for Sony WF-1000XM5
What we fix on the Sony WF-1000XM5
Sony · Same-day at both Seattle shops · 90-Day warranty
Driver Replacement
Headphones not producing sound, distorted audio, or driver failure.
Standard
Standard service for this repair type
30-45 minutes
Cable Repair
Audio cable damaged, not transmitting sound, or connection problems.
Standard
Standard service for this repair type
20-30 minutes
Battery Replacement
Battery drains quickly, won't hold charge, or device shuts down unexpectedly.
Standard
Standard service for this repair type
30-45 minutes
Microphone Repair
Others can't hear you during calls, or voice input is not working.
Standard
Standard service for this repair type
30-45 minutes
Charging Case Repair
Case won't charge buds or itself.
We'll confirm the right option and quote before we start.
Water Damage Repair
Device exposed to liquid, corrosion, or intermittent failures after moisture.
Standard
Standard service for this repair type
1-1.5 hours
Call either shop
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