Refund Policy

At LML Repair, we stand behind our repair work. This policy explains when repair-related refunds may apply.

Online shop product returns are covered by our separate Return Policy.

1. Refund eligibility

You may be eligible for a refund or no-cost corrective service when:

• The repair was not completed correctly
• The device was damaged during our repair process
• The wrong repair was performed
• The device is deemed unrepairable after diagnosis (refund of repair charges, less any disclosed diagnostic fee)

2. Request window

Contact us within 90 days of receiving your repaired device (aligned with our repair warranty window), and provide your ticket/receipt plus a clear description of the issue.

3. Process

1. Contact us with your ticket details
2. We review and may inspect the device
3. Approved refunds are issued to the original payment method, typically within 5–7 business days after approval

4. Non-refundable items

Some services (such as data recovery or software-only work) may be non-refundable. Ask before you approve those services.

5. Exceptions

We may deny a refund if:

• The device was damaged after leaving our facility
• The device was tampered with after repair
• The request is outside the stated timeframe
• The issue is unrelated to our work

6. Contact

Email: lookmanlookrepair@gmail.com